MONITORING

BACK TO BASE MONITORING

Do you need monitoring?

We understand that deciding to get your Security System monitored  is  not  always  an  easy  decision.  Monitored sites  are  considered  non-soft  targets.  Statistics  have shown  that  damages  and  losses  are  less  for  premises

that  are  monitored.  We’ve  compiled  this  information sheet  to  help  you  understand  what monitoring  is,  and  to provide you with the best information to help you make a decision.

What is monitoring?

Monitoring (back-to-base) means your Security System is connected to a monitoring centre, manned by fully licensed security professionals. Depending on your system, it can be connected via your phone line, internet, or mobile phone network. The monitoring centre will then monitor your property, possessions and staff or loved ones 24 hours a day, 7 days a week. This will provide you with peace of mind and also ensures that no matter where you are, if a situation arises, you can be assured that it will be managed for

WHAT DOES

iSecurity MONITOR?

For Your Home or Business

• Intruder Alarms and Tampers

• Duress & Panic Alarms

• Smoke Alarms & Fire Panel Faults

• System & Detector Faults

• Low Battery & Mains Fails

• Medical Alarms

• Failure to Test or Report

• System communication integrity

 

 

Additional Services for Business

• Medical & Nurse Call Alarms

• Hold-up Alarms

• Environmental/Industrial Alarms

• Late-to-Secure Alarms

• After hours Entries

• PSTN Line Failure

 

 

 

WHAT IS

A GRADED MONITORING CENTRE?

When it comes to securing your home or business, you should always choose a reliable and accredited monitoring centre. This is also  significant for insurance purposes. Alarm monitoring centres in Australia are accredited with a grading set by Standards Australia - a peak standards body recognised by the Australian Government. The physical security of the Monitoring centre is graded A to C, 'A' being the most secure and resistant to aWack. The level of service and procedures is graded 1 to 3, '1' being the highest. our monitoring centre is proud to be a cerZfied Grade A1 Monitoring Centre. This is the highest security grading defined by the Australian Standard AS2201 set by Standards Australia. they, in fact, exceed the required standards which have not kept pace with technology or procedures.

A Security System with back-to-base monitoring is the cornerstone of a complete Security Solution for your home or business.

Yesterday, a security system with back-to-base monitoring was thought to be a Complete Security Solution. A typical monitored security system contacts the monitoring centre when an alarm is triggered and for weekly testing. Your monitoring centre is never aware of whether or not your security system is turned on, it may not even realise it has stopped working for an entire week.

 

Today, we can do better than this. We can monitor who enters, when they enter, and we can alert you if someone forgets to turn on the security system. We can also check that it is still working on a more regular basis. This is Full Service Monitoring.

Previously, Full Service Monitoring was considered too pricey for residential premises and it was reserved mainly for Commercial and Industrial sites. Now, with just a small add-on, we can provide most security systems with this service at a fraction of the cost.

 

Full Service Monitoring is particularly useful when you are going away for the weekend, or on holidays. If your security system is not turned on, we can let you know. Feel at ease knowing that your home is protected.

If you are interested in having Full Service Monitoring for your home, please ask us for more information about our IP product range.

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